Visa & Mastercard refunds clear in 3 – 5 working days. PayPal refunds clear instantly but depending what payment method you used can take 3 working days. American Express refunds
Why have i got the motherboard box?
The motherboard box contains the power cable to use for the PC and all spare parts that were left over from components in your PC during production. None of these
Can you deliver in the evening?
Unfortunately, FedEx do not offer a timed delivery in the evening or the ability to select a specific time in the day. You can upgrade the delivery for an additional
Where do you deliver to?
We offer free delivery to any address in the UK & Europe. Please see our delivery information for full details.
Which drive do you install Windows on?
Windows is installed on the fastest/smallest drive in the PC. For example if you order a 480 GB SSD and 2 TB HDD we will install on the 480 GB
How do i update the BIOS?
See the following guide which explains how to very easily update your motherboards BIOS: https://www.youtube.com/watch?v=37Ubqic8XiU
I can’t see the M.2 drive in my PC?
M.2 drives are small drives the size of a matchbox and are not installed in the normal bay with SSDs and HDDs. M.2 drives are fitted directly to the motherboard.
Finance approved but order status still pending?
After the finance provider has approved your finance it takes 12 – 24 hours (or 1 working day) for them to update us and the order status on our website
Are you still open while COVID-19 is happening?
We are still operating while keeping our workers safe. Custom PCs are still shipping in 9 working days and next day PCs are shipping between 1 and 2 days due
How do i track my order with FedEx?
Simply visit the FedEx website and enter your tracking number which is emailed to you when the order is shipped and available order history of My Account. Once you receive