What to do if your games run slow
In a modern PC with a good graphics card, CPU & enough RAM, a game may still run slowly for many reasons. In this guide we will provide options to diagnose the problem and find a solution.
Firstly we would suggest running a benchmark tool to see if it runs slow. If this tool runs fine for 60 minutes then it would suggest the hardware is all ok and the problem is related to the graphic settings in game or a background task slowing down the game.
Important Question: Is it just one game or all games? If it’s just one game you are having a problem with then it maybe related to the settings in that game. You may have the settings too high for your hardware or the game may have an update/patch to resolve the issue. If it’s just one game then we would suggest lowering the graphical settings in the game until you get a playable level that you are happy. If it’s all games then try the solutions below.
Solution 1) Check Game Settings
Check the game settings are not configured too high for your spec of machine. You may have the settings on high or extreme and your hardware simply can’t handle it for that particular game. Try lowering the texture details, shadows and draw distance. Looking in the forums for the game will give you details on what sort of performance you should get from your hardware
Solution 2) Check Graphics Card Drivers
If it’s a new PC that was delivered by Computer Planet we will have already installed the latest drivers so you do not need to update anything. If it’s an older PC then you should first check you are runinng the latest drivers for your NVIDIA or AMD graphics card. If you were
Solution 3) Close Background Tasks
Close background tasks. Your PC may have anti virus program that is running in the background using your resources. For diganostic stage we suggest closing everything possible and just leave the one game running. If if it then starts running at the speeds you want you can then start to turn background programs on one by one until you find out which is slowing it down. More advanced users can load task manager and look at what programs are running which would give you an idea what might be slowing things down.
Solution 4) Run Benchmark Tool
Run the free edition of 3D Mark which will allow you to compare your hardware performance between similar specs. If it’s very different then it may suggest a problem with the hardware.
Still runinng slow? If you’ve tried all the options above then email firstname.lastname@example.org