Collect & Return Warranty

All custom-built PCs delivered to UK mainland include 2 year hassle free collect & return warranty. Any PC delivered outside the UK includes 2 year return to base warranty.

FeatureStandard Warranty (Included Free)Upgrade Warranty (Additional £100)
Collect & Return Courier Service2 Years3 Years
Parts Warranty2 Years3 Years
Labour Warranty2 Years3 Years
Technical SupportLifetimeLifetime

Advanced RMA Service

In the unfortunate event you experience a component failure, to minimalize any disruption you may not wish to return your entire PC system to Computer Planet. For example if you have 2 sticks of memory and it was diagnosed that 1 stick had failed, we can arrange to replace the faulty stick in advance! Our unique advanced RMA service allows a replacement component to be dispatched to you before the faulty component is returned, giving you the chance to then replace the component and confirm everything is working. We will then arrange to collect the faulty component from you at a time that is most convenient!

Outside UK Warranty

Our collect and return warranty service covers only the UK mainland. If you purchase a PC and have delivery outside this zone you will be liable for all inbound and outbound shipping costs in the event you need to make a warranty claim.

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